Home Forums WoodMart – Premium Template Blog archive stopped working

This topic contains 11 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 3 weeks, 6 days ago.

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  • #144790

    Icedor
    Customer

    The customer noticed that blog page no longer work: https://moroccomedina.se/blogg/

    We use a child theme but I’ve tried flip to main theme and it did not work. I’ve tried all settings under Theme Settings -> Blog and nothing. Tied resetting perm links and so on. Get no errors on server or in browser.

    Also tried deactivating all plugins with no effect.

    The posts do work on front page https://moroccomedina.se/

    • This topic was modified 3 weeks, 6 days ago by  Icedor.
    #144801

    Hello,

    Could you please disable all plugins that are not related to our theme, switch to the parent theme and provide us your admin access so we can check it?

    Thank you in advance

    #144802

    Icedor
    Customer

    Sure, see admin credentials below.

    You can temporary deactivate all plugins and flip between the themes. But remember it’s a live shop so return everything after testing.

    Private Content Hidden
    #144804

    Please, disable all external plugins first and switch to the parent theme.

    #144910

    Icedor
    Customer

    Which plugins are not external? Please list them so I do not deactivate the themes required plugins.

    #144927

    Theme’s required plugins are

    WPBakery Page Builder
    Woodmart Core
    WooCommerce

    #144943

    Icedor
    Customer

    Unfortunately it din not work. Activating main theme and only having plugins listed below active:
    WPBakery Page Builder
    Woodmart Core
    WooCommerce

    What is the next step?

    For future reference the them also requires: Slider Revolution.
    And the following recommended plugins are currently inactive: Contact Form 7, MailChimp for WordPress and Safe SVG

    #144944

    Please, leave only these plugins so we can test.

    #144946

    Icedor
    Customer

    You have admin access, please do the preparation yourself (takes 1 minute to deactivate and switch theme) so we can minimize downtime or odd behavior of the shop.

    #144947

    Could you please reinstall the theme and send us your FTP access also?

    #144961

    Icedor
    Customer

    Theme reinstalled and now it works. So I guess something with the theme update had failed…

    #144964

    Great, we are glad that you sorted it out. Yes, seems that some files were broken somehow.

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