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Blue scrollbar

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  • #598644

    lkoroma
    Participant

    Hello !

    My website is displaying a big blue scrollbar on Google Chrome and I think it’s to do with the class wd-scrollbar. How do I take that off ? I really think it has to do with woodmart because on the page that displays the shop, the wd-scrollbar doesn’t appear and the scrollbar is a beautiful sleek black thing.
    What can I do?

    Thank you in advance.

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    #598652

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #598990

    lkoroma
    Participant

    Here’s the info !

    #599247

    Artem Temos
    Keymaster

    Please send us your website URL as well. Thank you.

    #599335

    lkoroma
    Participant

    So sorry, I forgot. It’s in the private content area. Just I’m going to be working on it today until 6p.m french time so the plugins can”t be disabled until then. I will send another message when I stop working on it.

    #599338

    Artem Temos
    Keymaster

    Please keep all plugins that are not related to our theme temporarily turned off and switch to the parent theme.

    #600164

    lkoroma
    Participant

    Ok, so sorry for the delay I was still working on it. Every plugin is disabled dans I won’t be using my website for the next 20 hours. Thank you in advance for what you’ll be able to do. Have a nice day !

    #600261

    Artem Temos
    Keymaster

    We don’t see any problems with the scrollbar on your website at the moment. Here is a screenshot https://gyazo.com/a9c168f47968445c907d0c2fa877a1b6

    #600378

    lkoroma
    Participant

    Indeed, I think it is one of the plugin causing since the scrollbar was there yesterday again. I’m gonna check.

Viewing 9 posts - 1 through 9 (of 9 total)