Hello,
We’re sorry to hear that you’re experiencing problems with our theme. Our team is here to assist you and ensure that you have a positive experience.
In order to investigate the issue further, could you please provide us with your admin access? This will enable us to check your settings and identify the root cause of the issue. Rest assured that we will keep your information confidential and secure.
Thank you for bringing this to our attention, and we look forward to hearing back from you soon.
Best regards