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Brand filter does not work

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #73978

    imago
    Participant

    Hello,

    I created the brand attraction, set in the products, and I set the Brand attribute
    in theme options, but the filter does not work.

    #73982

    Hello,

    I am checking the site and see brand filter working properly:
    https://gyazo.com/7767ce9b08cd2bf0b5692528a314d20c

    Please clarify your problem.

    Best Regards

    #73984

    imago
    Participant

    the filter works only on the category page. He does not work in the carousel in home

    #73985

    Hello,

    The filter will work only on category or shop page. This is the way Woocommerce filer work. What about the shop page? Please provide the URL for the shop page.

    Best Regards

    #73986

    imago
    Participant

    In the demo the filter also works in the carousel in home, in my site no. In my case it does not work in the shop page.
    Also in the product page does not work

    https://universo.imago.it/shop
    https://universo.imago.it/prodotto/idea-ceramica-serie-brick-cream-25×40/

    #73992

    Hello,

    Please deactivate all the third parties plugins not related to the theme and provide FTP and site admin access.

    Best Regards

    #74114

    imago
    Participant

    #74133

    Hello,

    Please activate all the plugins one by one and check the issue to detect which plugin causes the problem.

    After the plugins are deactivated everything works correctly: http://prntscr.com/kmcldd

    This is the plugins issue.

    Best Regards

    #74137

    imago
    Participant

    Sorry, but the filter does not work.
    I tried to disable all the plugins and the filter still does not work.
    When selecting the brand all products are shown, even those of other brands.
    In your screen the products shown are all products of other brands

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    #74140

    Hello

    Please deactivate all the plugins not related to the theme and we shall check once again.

    Best Regards

    #74141

    imago
    Participant

    I solved it, thank you

    #74147

    Artem Temos
    Keymaster

    You are welcome.

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