Brand filters doesn’t work

Hello.

I use brand filter in my woodmart store but it doesn’t work.
I have used every available combination in shop page filters to filter my products by brand but nothing works reliably every time.
Some times it works and some times it doesn’t.
How can we make it work every time?

See images.

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Hello,

Sorry to say but as far as we have checked your Site in this regard and selected multiple Brand Filters > it was showing the results fine: https://snipboard.io/qJig93.jpg

We checked this individually as well as multiple filters selected too.

Please check back your Site after completely clearing the browser and server cache.

Best Regards.

Brands don’t work if you first navigate through some categories first.
I have cleared cache and visit the site on mobile via incognito mode.
See video

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Hello,

So, we further checked this concern on your Site. The Widget that was being used on your Site for the Brands attribute wasn’t the Theme one. So, we can’t say much about its working.

We have added the WOODMART WooCommerce Layered Nav widget > and selected Brand attribute in it and applied it to All Categories: https://snipboard.io/MsmxQy.jpg

And now when we are checking the Brands filter working and it is appearing and working fine: https://gkstore.gr/product-category/gadgets/?filter_brands=oem

Please check back your Site after completely clearing the browser and server cache.

Best Regards.

[Author]

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