Home Forums WoodMart – Premium Template Brand image won't show in product page

This topic contains 11 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 1 month ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #260581

    Bluestone
    Customer

    Hello, I have enabled Show brand on the single product page and I have set the Brand position on the product page to ABOVE PRODUCT TITLE but the brand’s image won’t show.

    #260601

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #260611

    Bluestone
    Customer

    Alright, you can find the login info below

    Private Content Hidden
    #260625

    Hello,

    Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards.

    #260636

    Bluestone
    Customer

    Done, but it’s not fixed.

    #260824

    Hello,

    I have logged into your website.

    Please update the woocommerce to the latest version then clear cache and check back.

    If the problem still occurs then tell me with the permission to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    #260859

    Bluestone
    Customer

    That didn’t fix it either.
    How are you planning to debug exactly?

    #260895

    Hello,

    I think there is an issue with the translation plugin. I have deactivated the translation plugin and added the new attribute Brand and assigned it to the products now the brand is showing fine on the product page. Please see the product page links given in the private content.

    Best Regards.

    Private Content Hidden
    #260902

    Bluestone
    Customer

    Doesn’t let me expand the Private Content Hidden

    Yeah you’re pretty much right, the issue is that I use Greek for the slug name, but you probably need to use multibyte functions for whatever you’re doing for the brands.

    Thanks.

    #261139

    Hello,

    As your issue has been resolved.

    Let us know if there’s anything else we can do for you. Or do I close the topic??

    Best Regards.

    #261163

    Bluestone
    Customer

    Yeah, you can close it. Thanks.

    #261199

    Hello,

    Well @bluestone. Its been great chatting with you.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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