Brand logo image s changing and showing variation image when I click swatch
-
Hi there,
I just noticed that the brand images on my shop page are behaving strangely. When I click the swatch, the image changes to show the variation, which is what is supposed to happen. However, the brand logo also changes to show the variation image, so it turns into a double picture-in-picture version of the variation.
Any idea how to fix this issue?
Best,
Greg
Attachments:
You must be
logged in to view attached files.
Hello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme if you use child.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
Hi Elise,
I deactivated all plugins, as suggested, but the problem is still occurring. I’ve included more detail in the private information.
-G
Hello,
Please provide login ID and password to the staging environment.
Best Regards
Hello,
We are sorry for the delay, we need more time for checking as I am submintting the issue to our developement department.
Please provide FTP access, you need to insert the credentials into the Private content block that is below the message area.
Best Regards 0
Hi Elise,
No problem – glad you’re working on it! See details below.
-G
Hello,
Thank you very much for the credentials our development team has checked and this will be fixed in the nearest update.
I cannot tell you exactly the date of the new release but I am sure it will be very.
If you have any questions please feel free to contact us.
Best Regards
.
