Home Forums WoodMart – Premium Template Brand logo image s changing and showing variation image when I click swatch

Brand logo image s changing and showing variation image when I click swatch

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #325736

    ballgagbear
    Participant

    Hi there,

    I just noticed that the brand images on my shop page are behaving strangely. When I click the swatch, the image changes to show the variation, which is what is supposed to happen. However, the brand logo also changes to show the variation image, so it turns into a double picture-in-picture version of the variation.

    Any idea how to fix this issue?

    Best,
    Greg

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    #325754

    Elise Noromit
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme if you use child.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #326923

    ballgagbear
    Participant

    Hi Elise,

    I deactivated all plugins, as suggested, but the problem is still occurring. I’ve included more detail in the private information.

    -G

    #327065

    Elise Noromit
    Keymaster

    Hello,

    Please provide login ID and password to the staging environment.

    Best Regards

    #327066

    ballgagbear
    Participant

    Here’s the info!

    #327235

    Elise Noromit
    Keymaster

    Hello,

    We are sorry for the delay, we need more time for checking as I am submintting the issue to our developement department.

    Please provide FTP access, you need to insert the credentials into the Private content block that is below the message area.

    Best Regards 0

    #327349

    ballgagbear
    Participant

    Hi Elise,

    No problem – glad you’re working on it! See details below.

    -G

    #327485

    Elise Noromit
    Keymaster

    Hello,

    Thank you very much for the credentials our development team has checked and this will be fixed in the nearest update.

    I cannot tell you exactly the date of the new release but I am sure it will be very.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)