Brands autoplay

Hi support

I am having a problem with the brands – they are not auto scrolling.

Layout is Carousel, and loop is ticked. There are plenty of brands to choose from.
It scrolls if I click the nav dots underneath.

I am sure it is possibly some kind of clash with another slider, but I am not seeing any console errors to point me in the right direction.

Can you please let me know how best to troubleshoot this?

The brands in the middle of the page – moved up from prefooter.

Many thanks
Charles

Hello,

Thank you very much for choosing our theme and contacting us.

Please provide your site admin access and page URL where you use the Brand Carousel.

Best Regards

Hi there

please see below

Thanks
Charles

Hello,

What is your login ID, please? You have provided the password only .

Best Regards

Hi there

Please use user: themesupport

Many thanks
Charles

Hello,

The Brand element does not have autoplay option. There is only “Slider loop” enabling loop mode that is continuous full rotation without stopping/breaking on the last slide.

Best Regards

Hi Elise

Thank you.

My final question then is we would like arrows to show on screen so that users can see there are more brands to choose from. The nav dots underneath are not that obvious.

I have attached a screen shot of the current settings. The Arrows are visible on mobile but not desktop version.

Thanks
Charles

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Hello,

Please add this CSS to the Theme Settings > Custom CSS to make arrows always visible.

 .brands-carousel > .owl-carousel .owl-nav>div  {
     transform: translateY(0);
    -webkit-transform: translateY(0);
    opacity: 1;
    visibility: visible;
    pointer-events: visible;
}

Best Regards

Hi

Sorry, that made no difference!

Thanks
Charles

Hello,

The problem has been solved.

1. All the styles are moved from Theme settings to homepage settings.

2. Additional CSS has been added taking into consideration full width.

Best Regards

sorry, I forgot to acknowledge this – resolved thank you!

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