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Brands autoplay

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  • #67761

    Hi support

    I am having a problem with the brands – they are not auto scrolling.

    Layout is Carousel, and loop is ticked. There are plenty of brands to choose from.
    It scrolls if I click the nav dots underneath.

    I am sure it is possibly some kind of clash with another slider, but I am not seeing any console errors to point me in the right direction.

    Can you please let me know how best to troubleshoot this?

    The brands in the middle of the page – moved up from prefooter.

    Many thanks
    Charles

    #67773

    Hello,

    Thank you very much for choosing our theme and contacting us.

    Please provide your site admin access and page URL where you use the Brand Carousel.

    Best Regards

    #67776

    Hi there

    please see below

    Thanks
    Charles

    #67784

    Hello,

    What is your login ID, please? You have provided the password only .

    Best Regards

    #67786

    Hi there

    Please use user: themesupport

    Many thanks
    Charles

    #67802

    Hello,

    The Brand element does not have autoplay option. There is only “Slider loop” enabling loop mode that is continuous full rotation without stopping/breaking on the last slide.

    Best Regards

    #67805

    Hi Elise

    Thank you.

    My final question then is we would like arrows to show on screen so that users can see there are more brands to choose from. The nav dots underneath are not that obvious.

    I have attached a screen shot of the current settings. The Arrows are visible on mobile but not desktop version.

    Thanks
    Charles

    Attachments:
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    #67818

    Hello,

    Please add this CSS to the Theme Settings > Custom CSS to make arrows always visible.

     .brands-carousel > .owl-carousel .owl-nav>div  {
         transform: translateY(0);
        -webkit-transform: translateY(0);
        opacity: 1;
        visibility: visible;
        pointer-events: visible;
    }

    Best Regards

    #67826

    Hi

    Sorry, that made no difference!

    Thanks
    Charles

    #67874

    Hello,

    The problem has been solved.

    1. All the styles are moved from Theme settings to homepage settings.

    2. Additional CSS has been added taking into consideration full width.

    Best Regards

    #69506

    sorry, I forgot to acknowledge this – resolved thank you!

Viewing 11 posts - 1 through 11 (of 11 total)

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