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Brands Prefooter not showing
- This topic has 9 replies, 2 voices, and was last updated 3 years, 6 months ago by Elise Noromit.
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April 8, 2021 at 11:49 am #280133
AndCabritaParticipantHello,
Brands are not showing up in prefooter area after update. They’re there, as you can see their description when hoovering the mouse, but the are no logos or names.
Thank you.
April 8, 2021 at 3:43 pm #280283
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access we shall check the settings.
Best Regards
April 8, 2021 at 5:00 pm #280318
AndCabritaParticipantHello,
You can check the data bellow.
Thanks.
April 9, 2021 at 12:14 pm #280764
Elise NoromitMemberHello,
It seems you have deleted the content.
You have inserted this HTML block in the pre-footer area: https://gyazo.com/e110ae3a1667dd591c5a68886bfcdbf5
I try to find it and I cannot https://gyazo.com/e358f852049b5fe77065164381c64b05
Please try to create HTM block add the brands and correct the HTML ID shorcode ninth the Theme Settings.
Best Regards
April 9, 2021 at 12:20 pm #280770
AndCabritaParticipantHello,
Please go to page 3 of the HTML, where you can find the block 258. The search camp doesn’t look in the shortcode field.
Thank you.
April 9, 2021 at 8:47 pm #280989
Elise NoromitMemberApril 9, 2021 at 9:21 pm #281000
AndCabritaParticipantDear Elise,
Before update to v6, there was a brand carousel in prefooter, with the images of the brands that when you select it filters the shop to that brand. After update, everything’s white in the prefooter area, but when you go there with the mouse the name of the brands appear, meaning they’re there but it’s not displaying their image. If you try it for two seconds, you’ll be able to use the function visiting the website.
The image of the brands are present in the brand attribute menu, in case you want to check it.
When you enter elementor to check the html block 258, you’ve to select the correspondent section to see its options. You can check in the printscreen bellow that this html block exists, that it has a section of brands and that the brands are selected but they’re simply not displaying after V6 update.
Thank you.
April 9, 2021 at 10:24 pm #281012
Elise NoromitMemberHello,
I am terribly sorry for my mistake. It was really a bug and our development theme has fixed it in the recent theme release:
Update version 6.0.2
FIXED: Brand element missing images
Sorry once again.
Best Regards
April 14, 2021 at 4:30 pm #282895
AndCabritaParticipantDear Elise,
Thank you for your answer.
Just updated for the v6.0.3 and it’s still happening the same. Is there any action needed to correct it?
Thank you.
April 15, 2021 at 8:49 am #283124
Elise NoromitMemberHello,
Please provide FTP access to the private area.
Best Regards
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