I purchased this theme a month ago and performed the installation process flawlessly.
However, both the front-end and back-end are loading very slowly sometimes, with server load increasing as I save posts, open media manager, and open elementer, etc…
Could you possibly assist me in improving the loading time?
In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like WP Rocket. You can find our guide about how to optimize your website built with our themes here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Caching plugin is enabled, but issue not fixed. When we have access wp-admin the server load increase too high.
Could you please log in to the account/server and fix this issue?
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?