BUG: Category deleting itself
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Hi,
I’ve discovered a bug where when you enter a category into the product category block in elementor, it deletes them from the list when you go to another tab
Thank you,
Ollie.
Hello,
Please provide a video explanation of the issue to check it myself and help you out accordingly.
Best Regards
Hi,
Please see the gif at the link here:
https://ibb.co/zN9ykv1
Thank you,
Ollie,
Attachments:
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Hello,
Please update the changes before going to the other tab then check back.
Best Regards
Hi,
I have done this and it is still deleting the categories.
https://ibb.co/jVyqbnX
Thank you,
Ollie.
UPDATE:
I have just figured out that the reason it happens is because there are no products in that category. But as you can see in the screenshot below, I haven’t ticked the “Hide empty: Don’t display categories that don’t have any products assigned.” button.
https://ibb.co/p3BMKnr
Will this be able to be fixed?
Thankyou,
Ollie.
Attachments:
You must be
logged in to view attached files.
Hello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
Please find attached.
Thank you,
Ollie.
Hello,
You forgot to provide the URL of the website. Please provide the URL to let me assist you further.
Best Regards
Apologies. Now attached.
Thank you,
Ollie.
Hello,
We have fixed the issue on your website. Please clear cache and check back.
Best Regards
.
