Home Forums WoodMart support forum Bug in the template. Boxing (with hidden overflow) does not work correctly.

Bug in the template. Boxing (with hidden overflow) does not work correctly.

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  • #437034

    gubinevgeniy
    Participant

    In the general settings of the template, when choosing Boxing (with hidden overflow) the template is displayed crookedly, and the pictures move to the right. How can this be fixed?

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    #437045

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    You have set a sidebar on the right. You need to disable this sidebar globally in the Theme Settings, you can see the option in Screen 1, or you can disable the sidebar individually on every page: https://xtemos.com/docs-topic/options-for-pages/

    If you have any questions please feel free to contact us.

    Best Regards

    #437050

    gubinevgeniy
    Participant

    Thanks for the answer, I did this but it still doesn’t work

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    #437316

    Hello,

    Sorry for the delay.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #437550

    gubinevgeniy
    Participant

    Sent access

    #437621

    Hello,

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    Please check, you have not disabled the sidebar: https://gyazo.com/bdeca2e8f2cf353eb4688dca108f71af
    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)