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Bug reporting: Within Side Cart Widget we can not remove the items

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #17142

    chdhesi0
    Participant

    Hi XTEMOS,

    We are using BASEL theme. Thanks for that awesome theme. Since some days ago we can’t remove any items from the cart sidebar on the right edge of the browser. The little x-icon is working but not really removing the item. See the screenshot and video.

    Thanks for helping us. Do you know this bug already? Our devleoper told me it’s related with your theme.

    All the best,

    Simon from trainsane

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    #17144

    chdhesi0
    Participant

    Here is the video coming… Interaction showed in the video. 😉

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    #17149

    Artem Temos
    Keymaster

    Hi,

    We are glad that you like our theme. Could you please send us a link where we can see the problem on your website?

    Regards

    #17152

    chdhesi0
    Participant

    Sure -> https://www.trainsane.ch There we go. It’s your WooCommerce Startup Store. Basically add some product in cart and open side bar right.

    #17164

    Artem Temos
    Keymaster

    Could you please disable all additional plugins and provide us your admin and FTP access so we can troubleshoot it?

    Regards

    #17175

    chdhesi0
    Participant

    Basically, I can not disable it for long because it’s a live production eCommerce business. It’s not supposed to be offline for long with main functionalites. But I guess you can take a look anyway? I’ve tried to deactivate the very last 4-5 plugins. But no positive effect. What do you suggest?

    #17178

    Artem Temos
    Keymaster

    We don’t know what it may be caused by. We need to check everything. Are you able to provide us your admin and FTP access?

Viewing 7 posts - 1 through 7 (of 7 total)