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Bug with login icon
- This topic has 13 replies, 2 voices, and was last updated 3 years, 1 month ago by Aizaz Imtiaz Awan.
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AuthorPosts
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March 19, 2021 at 11:59 pm #274973
JazzParticipantHello,
I have an issue with the login icon in the menu, when I click on it (not logged in), there is the black layer but no login box appears.
Could you check it please?
Thank you in advance.
March 20, 2021 at 9:01 am #275015
Aizaz Imtiaz AwanKeymasterHello,
Please make sure that you have set the behavior of MyAccount same for both mobile and desktop by editing from
WoodMart >> Header Builder >> Edit Header >> Edit Account module >> Form Display.
Screenshot for Clarification: https://ibb.co/KKHxWZ0 , https://ibb.co/wgxQy2L
Regards.
Xtemos StudiosMarch 21, 2021 at 3:04 am #275160
JazzParticipantI have the same behavior for mobile and desktop. Please check out the screenshots.
Attachments:
You must be logged in to view attached files.March 22, 2021 at 6:40 am #275319
Aizaz Imtiaz AwanKeymasterHello,
I saw the screenshots you attached.
Please deactivate all the third party plugins and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.
Best Regards
March 22, 2021 at 6:51 am #275320
JazzParticipantdone.
March 22, 2021 at 11:04 am #275389
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been resolved. Please clear cache and check back.
Screenshot for Clarification: https://prnt.sc/10sdekm
Best Regards
March 22, 2021 at 4:08 pm #275493
JazzParticipantHow did you fixed it please? I need to replicate the fix on prod server.
March 23, 2021 at 6:07 am #275617
Aizaz Imtiaz AwanKeymasterHello,
You were using a Custom Header for the homepage. I edited the header and set the behavior of the My Account Same for both mobile and desktop and fixed the issue.
Regards.
Xtemos Studios.March 23, 2021 at 6:33 am #275627
JazzParticipantThank you.
Could you explain how did you edited the header? I’m using the same behavior for mobile and desktop but I didn’t got what do you mean by editing the custom header.Thanks for the help.
March 23, 2021 at 8:17 am #275654
Aizaz Imtiaz AwanKeymasterHello,
You need to edit the header as mentioned in the screenshot and set the behavior of the My Account then the issue will be fixed.
Best Regards.
March 23, 2021 at 6:50 pm #275824
JazzParticipantOk, I’ll try and get back to you.
Could you delete the link to the screenshot please?
March 24, 2021 at 6:01 am #275916
Aizaz Imtiaz AwanKeymasterHello,
Ok we will wait for your next reply.
Regards.
Xtemos StudiosMarch 24, 2021 at 6:02 am #275917
JazzParticipantit’s fixed. Please delete the screenshot 🙂
Thank. you for the help
March 24, 2021 at 8:48 am #275960
Aizaz Imtiaz AwanKeymasterMost Welcome 🙂
If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
please, help us improve our theme and servicing by filling the following quiz
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Have a great day 🙂Topic Closed.
Best Regards. -
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