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Bug
- This topic has 14 replies, 2 voices, and was last updated 3 years, 5 months ago by Bogdan Donovan.
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AuthorPosts
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June 18, 2021 at 11:20 am #300642
c_ytParticipant“Mobile Bottom Navbar” – necessary to double-tap.
June 18, 2021 at 11:36 am #300651
Bogdan DonovanKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please send us a link to your website where we can see this issue?
Kind Regards
XTemos StudioJune 18, 2021 at 4:51 pm #300714
c_ytParticipantReply.
June 18, 2021 at 7:01 pm #300733
Bogdan DonovanKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
June 19, 2021 at 8:51 am #300775
c_ytParticipantPrivate Content:
June 21, 2021 at 6:36 am #300995
Bogdan DonovanKeymasterHello,
We have added product links to decor slider buttons on our demo site (https://woodmart.xtemos.com/demo-decor/demo/decor/) and test it on several iPhones with Safari browser. In all cases, mobile nav bar buttons works normally. You can check it by yourselves or check the video (https://drive.google.com/file/d/1rjJKTRlI7byZvEaddUgnRJHKaC8EVGmi/view?usp=sharing).
Kind Regards
June 21, 2021 at 8:21 am #301018
c_ytParticipantBuilder!
June 21, 2021 at 8:38 am #301023
Bogdan DonovanKeymasterWe have tested this issue in both page builders (WPBakery and Elementor) with decor demo button link. In both builders, mobile nav button is working normally.
Kind Regards
June 21, 2021 at 11:38 am #301076
c_ytParticipantYour advice?
June 21, 2021 at 2:23 pm #301131
Bogdan DonovanKeymasterUnfortunately, we cannot investigate this issue further without access to the site backend. If you cannot provide access to this site, please try to create a staging version of this site where this issue can be visible and provide us with admin access to it.
Kind Regards
June 21, 2021 at 3:45 pm #301146
c_ytParticipantDemo site!
June 21, 2021 at 4:10 pm #301151
c_ytParticipantOr!
June 22, 2021 at 6:21 am #301258
Bogdan DonovanKeymasterHi,
You can share admin access rights from temporary site in the reply form Private Content section. It will be visible only to the Xtemos support team.
Kind Regards
June 22, 2021 at 7:49 am #301299
c_ytParticipantProblem is solved after theme updating!
June 22, 2021 at 8:24 am #301313
Bogdan DonovanKeymasterWe will fix this in our update very soon. Try to add the following PHP code snippet to the child theme functions.php file to fix this
function woodmart_sticky_toolbar_template() { $fields = woodmart_get_opt( 'sticky_toolbar_fields' ); $classes = ''; if ( isset( $fields['enabled']['placebo'] ) ) { unset( $fields['enabled']['placebo'] ); } $enabled_fields = class_exists( 'XTS\Options' ) ? $fields : $fields['enabled']; if ( ! woodmart_get_opt( 'sticky_toolbar' ) || ! $enabled_fields ) { return; } if ( woodmart_get_opt( 'sticky_toolbar_label' ) ) { $classes .= ' wd-toolbar-label-show'; $classes .= woodmart_get_old_classes( ' woodmart-toolbar-label-show' ); } woodmart_enqueue_inline_style( 'bottom-toolbar' ); woodmart_enqueue_inline_style( 'header-elements-base' ); $classes .= woodmart_get_old_classes( ' woodmart-toolbar' ); ?> <div class="wd-toolbar<?php echo esc_attr( $classes ); ?>"> <?php foreach ( $enabled_fields as $key => $value ) { $key = class_exists( 'XTS\Options' ) ? $value : $key; switch ( $key ) { case 'wishlist': woodmart_sticky_toolbar_wishlist_template(); break; case 'cart': woodmart_sticky_toolbar_cart_template(); break; case 'compare': woodmart_sticky_toolbar_compare_template(); break; case 'search': woodmart_sticky_toolbar_search_template(); break; case 'account': woodmart_sticky_toolbar_account_template(); break; case 'mobile': woodmart_sticky_toolbar_mobile_menu_template(); break; case 'sidebar': woodmart_sticky_sidebar_button( false, true ); break; case 'link_1'; case 'link_2'; case 'link_3'; case 'link_4'; case 'link_5'; woodmart_sticky_toolbar_custom_link_template( $key ); break; case 'home'; case 'blog'; case 'shop': woodmart_sticky_toolbar_page_link_template( $key ); break; } } ?> </div> <?php } add_action( 'wp_footer', 'woodmart_sticky_toolbar_template' );
Kind Regards
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