Can not add icons to menu items

We’re trying to add icons to the menu, and I can’t get the Icons in the menu. It only let me put in the 1st one, and in the others when I put in and select “Menu Item Icon”, when I save it it turns itself to “Dropdown Background”

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Hello,

You need to assign that menu in the Footer via an HTML Block in which you have the menu defined via an appropriate element. https://take.ms/bUPMe

So then the icons should be shown.

Kind Regards

Hello,

I don’t think it was clear what we were talking about.
In the main page menu in the Header, we are trying to add icons next to each item, only the first one I can add and change the option from “Backgound” to “Item icon”, in the others as soon as I change it and save it it automatically turns to Background, resulting in the following image.
Would you like me to give you Credentials for the page?

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Hello,

Sorry for the misunderstanding.

Yes, please provide access to the admin panel and I will investigate it on your side. Also, send me a link to that menu: https://take.ms/mXXAV

Thank you in advance.

Kind Regards

Hello,

Can I enable the parent theme and try to upload any other icon as well? Just for testing.

Looking forward to collaborating with you!

Kind Regards

Hello,

Yes you may proceed.

Hello,

Do we have any updates on the matter?

Hello,

I apologize for the delay.

Could you please update the theme to the latest version? I see that you have the old 7.3.4 version, in the latest update it should work correctly so please update it and recheck the issue and let me know. https://take.ms/5vIvO

Looking forward to collaborating with you!

Kind Regards

Hello,

I have updated the theme and the problem persist.

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Hello,

Try to increase the PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter.

https://monosnap.com/file/XuFuL2AzBRB9hBaQUd12IRT2Mp5Fdh

Looking forward to hearing back from you!

Kind Regards

Hello,

The problem is fixed!

Thanks for your help. 🙂

Hello,

You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.

Have a good day!

Best Regards

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