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can not add product to cart

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  • #390881

    Lisawi
    Participant

    Hi
    I can not add product in cart.
    It wants to choose variation. But I do not want to it on this product as there is only one size and only one colour…

    Greetings,
    Lisa

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    #390915

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #391225

    Lisawi
    Participant

    Hi, sorry I do not understand why for nearly every problem I havt to do the same…

    #391376

    Hello,

    Adding to cart working perfectly on our testing site that has an only theme and related plugins installed and configured.

    When a product is not added to the cart, most likely the reason is the plugins conflict.

    Did you check without plugins?

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)