Cannot Access woodmart.xtemos.com

I would like to buy your theme for my project from woodmart.xtemos.com. However this website cannot be accessible. If I buy this theme from Envato, will I have issue with license match problem? I mean, Can I match the license with my domain and run my project successfully on this theme?

Hello,

You write here and it means you are registered on the site.

You can enter the account: https://gyazo.com/08d064150e447cb83628cb2278536361

Please check this manual to see how to activate the license: https://xtemos.com/docs-topic/installation-process/

If you have any questions please feel free to contact us.

Best Regards

but when I add a templete, I can’t see it on my current page. Can’t connect to server. I am sharing it as a screenshot.

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[Author]

Posts