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Cannot save change in visual composer

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • May 7, 2017 at 9:12 am #13296

    abhirasyid
    Participant

    Hi,

    im trying to edit homepage with visual composer, but when i edit some element the “save change” button doesnt work, i tried it in back and front office editor still the same. is there any fix for this?

    May 7, 2017 at 9:22 am #13299

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Please, provide us your admin access so we could check it.

    Kind Regards
    XTemos Studio

    May 7, 2017 at 9:25 am #13300

    abhirasyid
    Participant

    Hi here is the admin access

    May 7, 2017 at 9:30 am #13301

    Artem Temos
    Keymaster

    Could you please also disable all additional plugins installed on your website?

    May 7, 2017 at 9:33 am #13302

    abhirasyid
    Participant

    done it

    May 7, 2017 at 9:39 am #13303

    Artem Temos
    Keymaster

    Now it works correctly. It means that some of the installed plugins causes JS error that breaks VC functionality.

    May 7, 2017 at 11:19 am #13304

    abhirasyid
    Participant

    okee thank you so much

    May 7, 2017 at 3:06 pm #13311

    Artem Temos
    Keymaster

    You are welcome.

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Viewing 8 posts - 1 through 8 (of 8 total)

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