Home › Forums › WoodMart support forum › Cannot Update theme from within wordpress Cannot Update theme from within wordpress This topic has 4 replies, 2 voices, and was last updated 4 years ago by Elise Noromit. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts April 14, 2021 at 3:15 pm #282886 spongebobsmumParticipant Hi when i click update I always get the following error. Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature Attachments:You must be logged in to view attached files. April 14, 2021 at 7:14 pm #282964 Elise NoromitMember Hello, Try to do the following to update the theme: 1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme. 2. Go to Dashboard -> Updates and click on Check Again. 3. Activate the theme with your purchase code again. 4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates. If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/ If you need help, provide site admin and FTP access to the private area. Best Regards April 14, 2021 at 7:45 pm #282974 spongebobsmumParticipant Thank you for your kind reply, please see below April 15, 2021 at 2:50 am #283028 spongebobsmumParticipant I did all those steps my friend. No success Please read below April 15, 2021 at 5:17 pm #283305 Elise NoromitMember Hello, Please follow these steps: 1. Export the Theme Settings in the Theme Settings > Expoft / Import. 2. Make the full backup of the site. 3. Deactivate all the plugins. 4. Switch to any default theme and delete the current one. 5. Upload the new version, install, activate. 6. Update all the plugins in Appearance > Install plugins, activate them. 7. Activate all your rest plugins. Best Regards Author Posts Viewing 5 posts - 1 through 5 (of 5 total) You must be logged in to create new topics. Login / Register