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Can't change the menu used with the Mega Menu Widget

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • #2897

    CollinH
    Participant

    I’ve got a new menu set up to display my product categories but I can’t get the Mega Menu Widget to change. I go into the settings for that widget on the home page, I can see the menu I want to use, but when I select it and save the changes, it doesn’t actually change. When I open the settings up again, it’s back to the original menu.

    #2912

    Artem Temos
    Keymaster

    Hello @CollinH,

    Thank you for creating the topic.

    Could you please provide a bit more detailed explanation of the problem? Screenshot and your web-site URL will be very helpful in this case.

    Thank you

    #2916

    CollinH
    Participant

    I have a screenshot but I don’t see any way to upload it here?

    I’m using the home page from the Fashion Flat demo as my basis. I’ve created a new menu called “Product categories” to be used here. When I go to edit the home page using Visual Composer’s classic mode, I click the edit button to update the Mega Menu Widget’s settings. On the dialog that pops up, the selected menu is “Main navigation”. I change this selection to my “Product categories” menu and click save changes, and then update the page, but nothing changes. If I open that Mega Menu Widget options panel again, the selected menu has reverted to “Main navigation.”

    #2918

    Artem Temos
    Keymaster

    Okay, we understand the problem. But could you send us your admin access so we could take a look and try to solve it?

    #2920

    CollinH
    Participant

    Admin login credentials below.

    #2921

    Artem Temos
    Keymaster

    Okay, we have added menu manually on your page, now it works correct.

    #2923

    CollinH
    Participant

    What was/is the problem? How did you manually add it?

    #2924

    CollinH
    Participant

    As soon as I edit any other element on the page and update it, the menu again reverts. I need a solution to whatever the problem is, please, not a temporary workaround.

    #2929

    Artem Temos
    Keymaster

    We will review this issue on our development web-site and if detect some problem in our theme will update in the next release. At the moment you need to place it as a plain shortcode like this

    https://gyazo.com/a29d5bf03ab82561009645a06ec57035

    [basel_mega_menu title="Browse Products" nav_menu="20"]

Viewing 9 posts - 1 through 9 (of 9 total)