can't download slider revolution

Hi there,
While I want to download the plugin slider revolution, it failed.
Appreciate your help!

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi there,
I have downloaded the plugin directly, but encounter another issue.
While I was importing the base import, it shows a warning “Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.”

I provide my admin access on private sector.

It seems like your server blocks the connection to our server’s IP 138.201.123.145. Please, contact your hosting provider and ask to unblock it. Also, clarify the reason why this IP was blocked.

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