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Can’t import theme cause AJAX import error.

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  • #471073

    digital-0275
    Participant

    hello i facing issue while importing my theme, “Mega Electronics” from Woodmart
    and the error came up

    “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further¬†assistance.”

    how to fix it?
    can i have some support?

    thank you

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    #471132

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, send us your WordPress dashboard URL. The one you provided in the private content field seems to be wrong and leads to 404 error page.

    Kind Regards
    XTemos Studio

    #471297

    digital-0275
    Participant

    ok I fixed it please access again to go to my admin

    #471325

    Artem Temos
    Keymaster

    No, we still can’t access your dashboard and are redirected to 404 error page.

    #473440

    digital-0275
    Participant

    oh sorry this has been resolved, just because our website is not https so it can’t be done now it can, thank you

    #473463

    Artem Temos
    Keymaster

    OK, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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