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Can’t save Dropdown settings mega menu

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  • #569125

    I have 8 categories in the Product Catalog Menu. For the first four I set Dropdown settings <Aside> then I clicked Save and everything works perfectly, for the next four I set Dropdown settings <Full Width> click Save MENU and nothing is saved, I tried all the possible options in Dropdown settings and I always have the same error that the options I chose are not saved. How can I solve this issue?

    #569242

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back. Also, send me access to the admin panel.

    Kind Regards.

    #569291

    Yes, But please make sure that the structure of the site is not affected

    #569634

    Luke Nielsen
    Keymaster

    Hello,

    Increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration. Contact your hosting provider for help on this matter. https://prnt.sc/ky3bVPgXEB78

    Then check back the site after removing the browser cache and site cache.

    Best Regards.

    #569739

    done. Everything works fine. Thank you

    #569754

    Luke Nielsen
    Keymaster

    Hello,

    Feel free to contact us anytime if you have any questions.

    Have a wonderful day!

    Best regards

Viewing 6 posts - 1 through 6 (of 6 total)

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