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Can't see my logo in header
- This topic has 14 replies, 2 voices, and was last updated 4 years, 2 months ago by Elise Noromit.
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AuthorPosts
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September 29, 2020 at 1:06 pm #229666
LasgringasParticipantHi! How are you? I am communicating because I cannot correctly upload the logo to the header.
Attached screenshot of how I am doing it.
Can you help me please? In what format should I do it?Attachments:
You must be logged in to view attached files.September 29, 2020 at 5:29 pm #229728
Elise NoromitMemberHello,
What is the problem: do you see another logo (initial WoodMart) or no logo at all.
If you see no changes, make sure you are editing the proper logo as different pages may have different logos. https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/
If you the SVG image does not appear, you need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your
<svg>
tag like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.If it does not help, please provide your site admin access to the private area.
Best Regards
September 30, 2020 at 12:16 pm #229891
LasgringasParticipantHi. How are you?
I made the changes as understood.
Sorry I’m new to this.
Maybe the problem is the size?
I have uploaded the svg file, but I see no changes on the website.
And I don’t have a page called “Custom header for this page”
Please help.
Thank you very much.September 30, 2020 at 3:55 pm #229968
Elise NoromitMemberHello,
Please try to do the following: open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your
<svg>
tag like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.If it does not work, please provide your site admin access to the private area.
Best Regards
October 1, 2020 at 8:00 pm #230291
LasgringasParticipantOk. I just try but this happened!
I don’t understand this.
Please help!October 1, 2020 at 8:03 pm #230294
LasgringasParticipantSorry. i’ll try again
Attachments:
You must be logged in to view attached files.October 1, 2020 at 8:40 pm #230305
Elise NoromitMemberHello,
I see you have added the attributes https://prnt.sc/uri7bn if SVG does not work again, please test one of our demo SVG to detect the problem: if it is incorrect SVG or our theme problem.
Best Regards
October 2, 2020 at 10:34 am #230398
LasgringasParticipantHi. How are you?
I have tried everything I was told, but I can’t get it to work.
Maybe I didn’t understand well, but I don’t know what else to do.
Can you help me please?
Best regardsOctober 2, 2020 at 1:03 pm #230474
Elise NoromitMemberHello,
Please confirm the permit to deactivate the plugins.
I will check with our SVG.
Best Regards
October 2, 2020 at 1:40 pm #230485
LasgringasParticipantHi. Ok you can do it.
Thanks!October 2, 2020 at 6:52 pm #230530
Elise NoromitMemberHello,
You have provided the access to the FTP and I need admin access to your site.
Best Regards
October 3, 2020 at 2:00 pm #230666
LasgringasParticipantOk ok. Sorry
October 3, 2020 at 2:47 pm #230671
Elise NoromitMemberHello,
Our theme allows having a different header for different pages. https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/
Your home page is configured to have Header Organic Overlap and you are editing the default header: https://prnt.sc/ush39q
I have changed the logo without any problems: https://prnt.sc/ush3jn
Please change the logo in Header Organic Overlap
Best Regards
October 6, 2020 at 2:53 pm #231298
LasgringasParticipantMy bad!!!
Sorry and thanks a lot for your help!
Best regardsOctober 6, 2020 at 6:10 pm #231325
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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AuthorPosts
Tagged: Logo header
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