Please check the issue on one of the default themes to understand where our theme causes the problem. We suspect that this is the issue of Woocommerce and payment plugins conflict. Such an issue is out of our support scope as we support our theme. Try to contact the payment plugin support.
But Woocommerce is built into your theme. We only have PayPal standard selected. I need your help please! We bought your theme because it had woocommerce and now you won’t support? You must have come across this before. This is useless to us if it will not work.
We provide full support for our theme. Our theme fully supports Woocommerce, however, we do not guaranty the 100% compatibility of the payment plugin to Woocommerce. Our support does not cover fixing third-party plugins. Please contact the plugin support.