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Can’t select Product Category as a condition for a Lay-out

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  • #550405

    medialoods.com
    Participant

    Hi,

    there seems to be a bug/issue with the woodmart theme at the moment.
    When I try to include a template to show only on a certain term, it says: The results could not be loaded.

    I have succesfuly managed to set this in the past, but it seems to have broken on me.

    I’m trying to show the PLP – Boren only for the Product category ‘Boren’, just as I’m showing the PLP – Schroeven only for the Product category ‘Schroeven’.

    Please see the video attached

    Kind regards,

    Leon

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    #550421

    Artem Temos
    Keymaster

    Hello,

    Please turn off all plugins unrelated to our theme and provide us with FTP access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Kind Regards

    #550427

    medialoods.com
    Participant

    Hi,

    I just disabled all plugins except the ones you mentioned.
    Any timeframe on this? As I need to keep working on the website asap.

    Kind regards,

    Leon

    #550450

    Artem Temos
    Keymaster

    An invalid attribute on your website causes the problem. Try to fix or delete it completely.

    https://monosnap.com/file/S3TBsvlAZinGDmbaeHaTYtDehKGzVI
    https://monosnap.com/file/LIru2pJvKDw7mXQCzcKKY17wV1ADl4

    #550574

    medialoods.com
    Participant

    Thanks so much Artem, this fixed the issue. Could you maybe explain how you found out this was the issue? I tried investigating myself as well but couldn’t find this.

    #550599

    Artem Temos
    Keymaster

    We have faced similar problems before, but we will make some adjustments to the code to prevent them from happening again.

Viewing 6 posts - 1 through 6 (of 6 total)