CANT UPDATE BASEL THEME

I am making my theme setup and now i cant update the basel theme, this is the error that is showing. “The update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

Also I cant install the pages, it says to install manually.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, provide FTP access to the private area.

Best Regards

It no longer asks for an update but the version is on 4.7 which i think its old, anyways I have another bigger problem.
When i try to install a theme it gives me a error.

Hello,

I am checking your site and see that you have successfully installed the theme and uploaded the demo.

Installing demo content doesn’t create a site that is an identical copy of our demo site because it has a big number of pages and images that take to much time to complete.
Most images you see on our site are not included in our theme package and will not be imported.

Please specify the problem.

Best Regards

The theme is not successfully instaled, it stopped working in the middle of the update, and now is showing the error again when update the theme “Não foi possível instalar o pacote. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

Can I install the update manually, and instal the theme manually too?

You can close the topic I already found a way to update and solve the errors.

Thank you for you time,
Rodrigo Machado.

You are welcome! If you have any questions please feel free to contact us.

Best Regards

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