Can't update the theme

Hello,

It’s occurring a problem with theme when we tried update. The theme appears 4.4.0 instead of 4.4.6.

The new featuares don’t display.

Can you fix it?

Check my private message.

Thanks for help.

Hello,

Thank you very much for choosing our theme and for contacting us.

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, Then take complete backup of the website and provide admin panel and ftp details of the website to check it myself and help you out accordingly.

Best Regards.

Hi Aizaz,

Now, it was possible to update the theme … We tried to update the theme manually, but that way it was not working.

Thank you for your help.

Hello,

So it means, you was able to update your Theme on your site?

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Best Regards.

This problem is fixed. Thanks.

Hello,

We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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