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can't update the theme

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 18, 2019 at 12:41 pm #108154

    coachmo
    Participant

    when i clikc on update it says, update failed, download failed, internal server error
    what’s the cause?
    thanks

    February 18, 2019 at 4:04 pm #108206

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access as well as FTP. Please make the full backup of your site.

    Best Regards

    February 19, 2019 at 12:11 pm #108357

    coachmo
    Participant
    February 19, 2019 at 1:58 pm #108382

    Elise Noromit
    Member

    Hello,

    Please provide your site login URL

    Best Regards

    February 19, 2019 at 3:40 pm #108415

    coachmo
    Participant

    .

    February 19, 2019 at 3:56 pm #108419

    coachmo
    Participant

    i have also another problem ,i can’t add any wpbakery template to my pages
    it keeps loading but nothing happens

    February 19, 2019 at 9:04 pm #108497

    Elise Noromit
    Member

    Hello,

    Your theme has been updated.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)