Cant update to latest version
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Get this message:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Can anyone assist? Something I am doing wrong?
James
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, provide FTP access to the private area.
Best Regards.
Thank you but nothing seemed to work, I was not really able to do what you said.
Hello,
I have updated the theme and plugins on your site. Please check the site after removing the browser cache.
Best Regards.
.
