Captcha issue

Hello,

for a website we use the plugin “YITH WooCommerce Request a Quote” with the option recaptcha.
but we can’t send the form. we get an error, when we change to another theme it’s working.

os can you help and fix the recaptcha issue.

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

hello,

I did some tests.

When I disable WPforms with woodmart it’s working
When I enable WPforms with default theme it’s working
When I disable WProcket with woodmart and wpforms also not working

I hope you have an solution or what can I ask or say to WPforms?

Hello,

Could you keep both plugins and send us your admin access so we can do the test with WoodMart and the default theme also?

Kind Regards

I have an wp staging for testing this issue.
In the private content important details

all plugins are installed.

We just tested the form and it looks like it works correctly. Here is a screenshot https://gyazo.com/f845bbf000f98f4072264bfaacad64fe
Could you please clarify how can we reproduce the problem?

hello,

I have checked and it was a little setting in wpforms. No-Conflict modus was enabled and I disabled this function and it works.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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