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carousel is not working smoothly
- This topic has 3 replies, 2 voices, and was last updated 1 year, 10 months ago by
Aizaz Imtiaz Awan.
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March 25, 2023 at 2:37 pm #454090
Ko PhyoParticipantI used both AJAX Products Tabs and Products (Grid or carousel) widgets.
My carousel style product tab is not working smoothly when i make mouse/touch dragging.
What should I do to work smoothly?March 25, 2023 at 3:52 pm #454106
Aizaz Imtiaz AwanKeymasterHello,
Sorry to say but there isn’t a separate option available to enable related to Carousel to specifically run smoothly but the Carousel generally works fine.
If it isn’t working fine at your end, then please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/
If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.
If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you
Best Regards.
April 10, 2023 at 6:13 am #458553
Ko PhyoParticipantHere is what you request sir.
It is still not working smoothly in mobile view.April 10, 2023 at 12:44 pm #458668
Aizaz Imtiaz AwanKeymasterHello,
Sorry to say but right now there is no option in Theme Settings available to achieve that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.
Best Regards
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