Home Forums WoodMart support forum Cart , My account , Checkout pages are not clickable

Cart , My account , Checkout pages are not clickable

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #577090

    jay-9133
    Participant

    Hello

    After installing the theme some of the features are not working on the website such as cart , checkout and my account pages after clicking it is redirecting it to the home page.
    When i try to edit it with elementor it says you must call the content function. And some banner function on the home page is also not displayed properly.
    I’m using the free version of elementor editor. Kindly help to resolve the issues.

    Thanks & Regards.

    #577262

    Hung Pham
    Keymaster

    Hi jay-9133,

    Thanks for reaching to us.

    Please make sure you set Woo pages, you can refer to the following article https://woocommerce.com/document/woocommerce-pages/

    You cannot edit the WooCommerce pages directly with any page builders.

    – You can go to Dashboard > Theme Settings > Product archive and there you can find options related to WooCommerce pages.

    – You are also can use Custom WooCommerce Builder to rebuild WooCommerce pages, please refer to documentation https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Regards,

    #577274

    jay-9133
    Participant

    Hi Hung

    I did the settings for woo pages in the advanced tab still its not taking me to the destinated page. There was no my account and cart page in the pages section. Kindly help me how to create those pages and link them.

    In the layout there are layout for cart and checkout can you guide me how the layout works and in pages how to use them. I’m not able to use the above pages and i need to edit the website.

    You can refer to the below screen recording link
    https://www.awesomescreenshot.com/video/29195426?key=a07198b84a0dc8ea5bccd1a2ff0283b6

    Regards

    Attachments:
    You must be logged in to view attached files.
    #577389

    Hung Pham
    Keymaster

    Hi jay-9133,

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #580837

    jay-9133
    Participant

    Hi Hung

    I am grateful for your response to the issue. The issue mentioned earlier has been resolved; the pages can now be accessed.

    Thanks & Regards.

    #580842

    Hung Pham
    Keymaster

    Hi jay-9133,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Cart , My account , Checkout pages are not clickable’ is closed to new replies.