Home › Forums › Basel support forum › Cart page empty even after item added to cart

Cart page empty even after item added to cart

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 27, 2017 at 9:02 am #30596

    olivierVeritex
    Participant

    Hello Xtemos, it seems like I’m having a weird issue where my cart is always empty event when I add an item in it.

    Seems like the cart works again when I deactivate Redux Framework plugin.

    Best regards,

    Olivier

    December 27, 2017 at 9:19 am #30602

    Artem Temos
    Keymaster

    Hi,

    Can we try to deactivate all extra plugins that are not related to our theme?

    Regards

    December 27, 2017 at 9:22 am #30604

    olivierVeritex
    Participant

    yes no prob

    December 27, 2017 at 9:26 am #30607

    Artem Temos
    Keymaster

    Could you please also provide us your FTP access so we can check it?

    December 27, 2017 at 9:39 am #30608

    olivierVeritex
    Participant

    sure here:

    December 27, 2017 at 1:22 pm #30628

    Artem Temos
    Keymaster

    We can’t edit any files with this FTP user. Could you please check it?

    December 28, 2017 at 9:59 am #30750

    olivierVeritex
    Participant

    It’s SFTP did you try that?

    December 28, 2017 at 11:34 am #30760

    olivierVeritex
    Participant

    ok I repaired the website, thanks for your support. should be able to close this ticket for now

    December 28, 2017 at 12:22 pm #30767

    Artem Temos
    Keymaster

    Do you mean that you found the solution to the problem? Could you please write us how did you fix it?

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)