Home Forums WoodMart – Premium Template Cart Pop-up/Window not Displaying

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This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 7 months, 2 weeks ago.

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  • #139902

    36styles
    Advanced consultant

    When I add an item to the cart, or mouse over the cart after there is something in the cart, the cart window does not display, it just shows an empty rectangular box as can be seen in the image. How do I get this to work? Please advise. Thank you.

    https://imgur.com/5jhlGWH

    #139931

    Hello,

    Please deactivate all the plugins not related to the theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

    Best Regards

    #139943

    36styles
    Advanced consultant

    Thank you for the quick reply.

    I disabled all plugins not needed for Woodmart, and the cart was showing again. So I then activated the plugins one by one, by doing so I found out which plugin was causing the issue. It was the plugin PerfMatters.

    I then started adjusting the settings for Perfmatters to see if I could get the cart to show while still using the plugin, I was able to get the cart showing again by just disabling all the options for Woocommerce, as you can see in the image.

    Thank you for your help with this.

    https://imgur.com/Kan9Mfk

    • This reply was modified 7 months, 2 weeks ago by  36styles.
    • This reply was modified 7 months, 2 weeks ago by  36styles.
    • This reply was modified 7 months, 2 weeks ago by  36styles.
    #140000

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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