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Cart Widget stopped working and properly displaying content

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  • #496585

    dragan
    Participant

    Hi There,

    as the title say.

    Picture in the attachment. All patches from you guys are updated and site is also up to date. I also see other users have the same issue. Its happening on the live site.

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    #496603

    dragan
    Participant

    Small Update:

    we tried all the usual suspects deactived plugins etc etc. However we can not find the source of the problem. The pop up widget is working perfectly. Only the side bar part is completely mesed up. Also we now noticed that also the site on EDGE browser does not show correct design. All plugins and so forth are up to date.

    Because its a live site and we need to return it back to a moment in time when it worked which was yesterday evening we will update you about the stats then. However it feels almost like this is a similar issue from a few month ago with ELEMENTOR PRO.

    #496606

    dragan
    Participant

    Another update its also affecting other widgets. in the footer we have 2 more widgets one is the INSTA widget, the social icons shortcode and they are also not displaying

    See pic.

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    #496614

    dragan
    Participant

    Ok so we set back the back up.

    This only worked ok for the widget in the footer as they are now active. I see that there was this morning a update from WooCommerce however doubt that this could be a issue.

    So we set now the shop to the pop up widget and cleared the cached of the server and CDN.

    So issue still is present in the widget SHOPPING CART widget on the right side. <div class=”cart-widget-side wd-side-hidden wd-right”> this one seems to lost his css when active. Also u see that there was a Woodmart core update not sure if that related to this issue.

    PLS let us know how to solve this issue.

    Dragan

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    #496687

    Hello,

    Please disable the cart widget in the Elementor > Settings > Integration.

    This manual will show how to add a menu to any place on the site: https://xtemos.com/docs-topic/adding-menu-to-the-site/

    If you have any questions please feel free to contact us.

    Best Regards

    #496691

    gruwarehousecom
    Participant

    ??

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    #496795

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #496796

    dragan
    Participant

    Hi For me it worked perfectly.

    it solved the problem

    #496997

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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