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Categories for adding new products

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  • #406520

    microdose
    Participant

    Hi there,

    I’m having an issue when trying to add a new product. When trying to select a category, the window pops up behind the window to add a product, and when I select a category it removes the previous window and I have to start over again. Is there a way to fix this? https://www.loom.com/share/8ea384474cb94dadae61be9662165131

    Also, is there a way to customize the fields on this form, and for the vendor registration form?

    #406622

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)