Categories menu not showing full hierarchy in mobile sidebar
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Hello Team,
first of all, Happy New Year! I hope 2026 brings you all success and great projects.
My website is now working successfully, thank you for your previous support.
I need assistance with the following: in the mobile sidebar menu, I activated the “Show categories menu” option from the header builder. The problem is that the full hierarchy of categories that I added in the “Categories list” menu is not displayed with arrows as shown in the example in WoodMart on picture 3. I have attached screenshots for reference.
1) https://go.screenpal.com/watch/cOV2QunrCTL
2) https://go.screenpal.com/watch/cOV2QUnrCT9
3) https://go.screenpal.com/watch/cOV2QvnrCOj
Could you fix this for me, please?
Thank you in advance for your help.
Best regards,
Nikola
Hello,
The dropdown arrows only appear when a category has sub-menu items (child categories) or assigned HTML blocks in the Categories menu. If a category has no sub-items, no arrow will be displayed.
Please make sure your top-level categories contain subcategories in Appearance > Menus or that an HTML block is assigned. After adding them, the arrows will appear automatically in the mobile sidebar menu.
Best Regards,
Hello,
thank you for your explanation, I understand what you mean. However, I’m not sure how to implement it.
Each of my main categories already has subcategories – there are no empty ones. The result I achieved so far is here: https://go.screenpal.com/watch/cOV2rqnrEU8
, but these are not my actual categories.
Could you set it up for me so that the categories appear correctly in the mobile sidebar menu? I would like the structure to update automatically whenever I change a category, regardless of whether it’s a parent or child category, so I don’t have to manually adjust it each time.
Best regards,
Nikola
Hello,
Your mobile menu is currently using a different menu, which is why the sub-menu items are not showing.
To fix this:
1. Navigate to WoodMart > Header Builder > Edit Current Header
2. Switch to the Mobile Header view
3. Open Mobile Menu Settings
4. Select the menu that contains your categories with sub-items
Here’s a screenshot for guidance: https://ibb.co/XSVBFH9
After this, the full category hierarchy with arrows will appear automatically in the mobile sidebar menu.
Best Regards,
.
