Categories on products grid not working

Hi,
i want to display product by specific categories, but the field for “List of product categories” on the Products Grid widget isnt finding categories at all (by name, slug or by ID’s).
what is the solution?
is there another way to exclude a category from a query?

thanks.

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

Best Regards

[Author]

Posts