Home Forums WoodMart support forum Categories style error

Categories style error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #331269

    Javi24
    Participant

    Hello,

    after woodmart theme update categories display like here: https://gyazo.com/b5a15b8729dee2318e5fca480d84bc6f

    If I refresh the page then show error stuff and loading was very slow. And why search button move in page loading time.

    Thank you

    #331280

    Hello,

    Could you comment on your screen on what is wrong with the categories? Do you mean these rectangular that then transform into the category items in the grid?

    Best Regards

    #331335

    Javi24
    Participant

    Hello,

    1. sometimes categories display like here: https://prnt.sc/1z9ccmi
    2. and category loading very slow: https://gyazo.com/3c385a063afd1b554f18113b54c16e01 https://prnt.sc/1z9dt1y
    3. Header main menu, search button and phone icon loading like here https://gyazo.com/c262e89160cc16323299e6ee7829772b

    #331574

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)