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Category Widget broken after update
- This topic has 17 replies, 2 voices, and was last updated 2 years, 2 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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July 21, 2022 at 1:15 pm #392613
BasileParticipantHi there,
I’ve updated to the latest version of the theme and the shop widgets seem to have broken styles and functionality.
https://snipboard.io/Pipsbl.jpg
Thanks,
DragosJuly 21, 2022 at 3:48 pm #392651
Aizaz Imtiaz AwanKeymasterHello,
Please try installing the Classic widgets plugin then add the widget to the sidebar and check back.
https://wordpress.org/plugins/classic-widgets/Best Regards
July 22, 2022 at 11:32 am #392809
BasileParticipantHi Aizaz,
Thanks, but it didn’t make a difference.
Dragos
- This reply was modified 2 years, 3 months ago by Basile.
July 22, 2022 at 3:13 pm #392884
Aizaz Imtiaz AwanKeymasterHello,
Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
July 22, 2022 at 4:35 pm #392911
BasileParticipantSure, attached.
July 23, 2022 at 10:49 am #393036
Aizaz Imtiaz AwanKeymasterHello,
I have visited your website and the widgets are working fine. Please provide a video explanation of the issue to check it myself and help you out accordingly.
Best Regards
August 4, 2022 at 2:07 pm #395522
BasileParticipantHi there,
Apologies for the delay, I was off sick. Please find attached screen recording.
Thanks,
DragosAugust 4, 2022 at 2:11 pm #395524
BasileParticipantThere seems to be an upload error. I’ve added a link in the private content.
August 4, 2022 at 3:58 pm #395556
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins then check back. If the problem still continues then leave all the third party plugins and tell me then we will troubleshoot with the theme plugins.
Best Regards
August 8, 2022 at 11:54 am #396078
BasileParticipantHi there,
I’ve already tried deactivating all the plugins but that didn’t fix it.
Thanks,
DragosAugust 8, 2022 at 3:51 pm #396130
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and all the third party plugins are still activated on your website.
Please deactivate them to let me assist you further.
Best Regards
August 12, 2022 at 4:26 pm #397014
BasileParticipantRight, I misunderstood. I’ve now deactivated all the plugins that I can without completely breaking the site’s functionality, such as WooCommerce.
Thanks,
DragosAugust 12, 2022 at 4:41 pm #397016
BasileParticipantJust to confirm, feel free to deactivate anything you need to investigate this. I took a backup.
The only one I’m aware it will break the site is ACF as the child theme is dependent on it.
Thanks,
DragosAugust 13, 2022 at 9:31 am #397076
Aizaz Imtiaz AwanKeymasterHello,
As all the third party plugins are deactivated on your website the issue is not coming.
Screenshot: https://gyazo.com/100972dacfb38539cc466848d74265a0
Best Regards
August 15, 2022 at 12:01 pm #397319
BasileParticipantHello,
I’ve already sent a screenshot and recorded a video showing that my issue is on the Customizer page, not in the Dashboards/Widgets.
https://snipboard.io/3UEKgw.jpg
Thanks,
DragosAugust 15, 2022 at 3:01 pm #397374
Aizaz Imtiaz AwanKeymasterHello,
This interface for the Customizer is not optimized yet.
Please try adding widgets from Appearance >> Widgets. We will try to improve it in our future updates.
Best Regards
August 15, 2022 at 5:57 pm #397437
BasileParticipantRight, I see. Okay thanks.
August 16, 2022 at 9:33 am #397559
Aizaz Imtiaz AwanKeymasterHello,
Thanks for understanding.
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
AuthorPosts
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