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This topic contains 12 replies, has 3 voices, and was last updated by Elise Noromit Elise Noromit 1 year ago.

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    Posts
  • #60640

    khalid
    Customer

    Hi .. I am not able to change the uncategories main banner in the them .. or rearrange the main categories thumbnails banners in the homepage .. how can i do that?

    #60654

    Hello,

    In order to configure a category banner on the category page you need to enter the shop page editing mode and set the image on the banner: http://prntscr.com/jp4vpe

    If you want to show categories in this banner you can them navigating Theme settings > Shop >
    Sidebar & Page title > Categories in page heading http://prntscr.com/jp4wc5

    Categories icons, featured images are set in Products > Categories > edit > http://prntscr.com/jp4xe0

    Best Regards

    #60724

    khalid
    Customer

    when i try to edit the “home categories” which is my home page from Pages tab it gives me this Error …
    “Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0”

    How i can edit it?

    #60728

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #60732

    khalid
    Customer

    The logins are below …

    Private Content Hidden
    #60744

    Please disable all plugins that are not related to our theme and provide an error screenshot.

    Thank you in advance

    #60756

    khalid
    Customer

    After you send your last massage it worked properly for 15 mints, then it gave me a plank page every time to try to edit the Home Categories page .. as attached ..

    Attachments:
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    #60769

    khalid
    Customer

    attached the error that appears now …

    Attachments:
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    #60791

    Hello,

    Please activate DEBUG in WP https://codex.wordpress.org/WP_DEBUG

    Please send us errors if any.

    Best Regards

    #60807

    khalid
    Customer

    I red the link that you have sent .. but i still not sure who to activate DEBUG …

    attached screen shot of the error

    Attachments:
    You must be logged in to view attached files.
    #60820

    Hello,

    Please disable all the third parties plugins not related to the theme.

    Best Regards

    #60824

    khalid
    Customer

    Done

    #60839

    Hello,

    You need to replace the text block with shortcode for Product Categories element: http://prntscr.com/jpw3t0 then you can edit.

    Use this element to configure http://prntscr.com/jpw4am

    I have tested adding/editing categories with the element, everything works properly. Seems some of your plugins caused the error. You can activate them one by one and check. You will understand which one conflicts.

    Best Regards

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