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Change logo for mobile
- This topic has 11 replies, 2 voices, and was last updated 5 years, 1 month ago by
Elise Noromit.
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AuthorPosts
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October 21, 2020 at 4:57 pm #235109
[email protected]ParticipantGood afternoon,
Im replacing the logo of the theme for mobile version but when i do it, i cant see the changes on my cellphone.
I have deleted the cache, replaced all the logos in the site (for mobile and desktop version), checked all the configuration of the theme but i cant fix it.
I need you to help me with this problem.
Best regards.
Attachments:
You must be logged in to view attached files.October 21, 2020 at 9:49 pm #235157
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
The header builder has two views: mobile and desktop. You need to set the logo for both. Please contact us if you need further help.
Best Regards
October 21, 2020 at 10:50 pm #235173
[email protected]ParticipantHello
I already changed both views and the changes do not appear!
Can you help me??
October 22, 2020 at 8:33 am #235256
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Best Regards
October 22, 2020 at 11:41 am #235323
[email protected]ParticipantOk!
October 22, 2020 at 6:11 pm #235427
Elise NoromitMemberHello,
Please clear your cache, I am checking your site and see your logo on all the pages, I do not see the WoodMart
Best Regards
October 22, 2020 at 7:11 pm #235439
[email protected]ParticipantAre you looking it in a mobile phone?
I cleared my cache on desktop and mobile phone and the issue persist.
The woodmart logo´s still there.
I need to solve this situation. Can you help me?
Regards.
October 22, 2020 at 9:34 pm #235468
Elise NoromitMemberHello,
Yes, sure, I have checked the site twice both in the emulator and on a real device (my phone – android) Please specify the device you are looking through.
https://prnt.sc/v4vo0d desktop
https://prnt.sc/v4vofo – mobile
Best Regards
October 23, 2020 at 11:52 am #235621
[email protected]ParticipantIm looked that on mobile phone but, after clear the cache, the woodmart logo´s persist.
Have you any recommendation to delete the cache of mobile (android)?
A clarification: I asked people who never entered my site to visit it from their cell phone, and there is also the woodmart logo, not mine.
Could it be a server problem in Argentina?
I’m really stunned
Regards
October 23, 2020 at 2:51 pm #235661
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
It may be cache on site.
Best Regards
October 24, 2020 at 12:06 am #235719
[email protected]ParticipantEffectively!
The problem was in a cache plugin that I had configured on my site.
Thanks for the help!October 24, 2020 at 8:48 am #235761
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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AuthorPosts
Tagged: #logo #header #mobileversion
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