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Change logo for mobile

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  • #235109

    Good afternoon,

    Im replacing the logo of the theme for mobile version but when i do it, i cant see the changes on my cellphone.

    I have deleted the cache, replaced all the logos in the site (for mobile and desktop version), checked all the configuration of the theme but i cant fix it.

    I need you to help me with this problem.

    Best regards.

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    #235157

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    The header builder has two views: mobile and desktop. You need to set the logo for both. Please contact us if you need further help.

    Best Regards

    #235173

    Hello

    I already changed both views and the changes do not appear!

    Can you help me??

    #235256

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #235323

    Ok!

    #235427

    Hello,

    Please clear your cache, I am checking your site and see your logo on all the pages, I do not see the WoodMart

    Best Regards

    #235439

    Are you looking it in a mobile phone?

    I cleared my cache on desktop and mobile phone and the issue persist.

    The woodmart logo´s still there.

    I need to solve this situation. Can you help me?

    Regards.

    #235468

    Hello,

    Yes, sure, I have checked the site twice both in the emulator and on a real device (my phone – android) Please specify the device you are looking through.

    https://prnt.sc/v4vo0d desktop

    https://prnt.sc/v4vofo – mobile

    Best Regards

    #235621

    Im looked that on mobile phone but, after clear the cache, the woodmart logo´s persist.

    Have you any recommendation to delete the cache of mobile (android)?

    A clarification: I asked people who never entered my site to visit it from their cell phone, and there is also the woodmart logo, not mine.

    Could it be a server problem in Argentina?

    I’m really stunned

    Regards

    #235661

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    It may be cache on site.

    Best Regards

    #235719

    Effectively!
    The problem was in a cache plugin that I had configured on my site.
    Thanks for the help!

    #235761

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)

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