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Character ‘space’ missing in some price elements
- This topic has 8 replies, 2 voices, and was last updated 1 year, 8 months ago by Luke Nielsen.
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March 9, 2023 at 3:01 am #449504
RustyMuttParticipantI use Woocommerce Subscriptions, Mix and match products and all products for Subscriptions. I have just spoken with Woocommerce support and we have determined that the Woodmart Theme has this issue. We recreated the same situation using storefront with no problem.
On my subscription product page, there is no space between the final digit of the price, and the frequency text. This occurs both in the main price element at the top of the screen, and the radio button selectors at the bottom.
The web link I have supplied direct straight to the subscription product page with the problem.
Please also see the images I have attached. There are two showing the issue on my site, and one showing no issue using storefront.
Cheers,
Scott
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You must be logged in to view attached files.March 9, 2023 at 1:09 pm #449628
Luke NielsenKeymasterHello,
Ok, in this case, please provide access to the admin dashboard so I can test it on the default theme and investigate the issue.
Looking forward to hearing back from you!
Kind Regards
March 13, 2023 at 6:42 am #450557
RustyMuttParticipantHi Luke,
Please see information attached.
Cheers,
Scott
March 13, 2023 at 1:53 pm #450702
Luke NielsenKeymasterHello,
The thing is that you have enabled the “Hide to price” functionality which is not compatible with that third-party plugin so I suggest you disable it via Theme Settings -> Shop -> Variable products -> disable that option in the “Price” section.
https://monosnap.com/file/maDVaQg5CHplBtDcK56Aq6ei5M9yUs
Kind Regards
March 16, 2023 at 4:33 am #451556
RustyMuttParticipantGreat, thanks very much 🙂
March 16, 2023 at 5:02 am #451566
RustyMuttParticipantWhich third party plugin are you referring to? “Woocommerce All products for Subscriptions” is a Woocommerce plugin. I just tried using “Woocommerce product bundles” (Woocommerce plugin) instead of mix and match and the same problem exists?
March 16, 2023 at 11:35 am #451645
Luke NielsenKeymasterHello,
Plugin that added an additional text to the price. The thing is that the “Hide to price” option right now is not compatible with such additional text near the price and right now it cannot be fixed, unfortunately.
I sincerely appreciate your understanding in this matter. Please feel free to reach out to me if you have any further questions.
Kind Regards
March 17, 2023 at 2:09 am #451870
RustyMuttParticipantOk, one more question. Why does it work using Storefront theme and not Woodmart? I would have thought the shop would be the one area where the differences between themes would be mostly cosmetic?
Cheers.
March 17, 2023 at 11:06 am #452007
Luke NielsenKeymasterHello,
The “Hide to price” option is related only to our theme, therefore, it is not working on the Storefront theme, as a result, you do not see the issue there.
In the meantime, feel free to ask me any questions you may have.
Kind Regards
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Tagged: price, Subscription
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