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Character ‘space’ missing in some price elements
- This topic has 8 replies, 2 voices, and was last updated 1 week, 6 days ago by Luke Nielsen.
March 9, 2023 at 3:01 am #449504
I use Woocommerce Subscriptions, Mix and match products and all products for Subscriptions. I have just spoken with Woocommerce support and we have determined that the Woodmart Theme has this issue. We recreated the same situation using storefront with no problem.
On my subscription product page, there is no space between the final digit of the price, and the frequency text. This occurs both in the main price element at the top of the screen, and the radio button selectors at the bottom.
The web link I have supplied direct straight to the subscription product page with the problem.
Please also see the images I have attached. There are two showing the issue on my site, and one showing no issue using storefront.
Attachments:You must be logged in to view attached files.March 9, 2023 at 1:09 pm #449628
Ok, in this case, please provide access to the admin dashboard so I can test it on the default theme and investigate the issue.
Looking forward to hearing back from you!
Kind RegardsMarch 13, 2023 at 6:42 am #450557
Please see information attached.
ScottMarch 13, 2023 at 1:53 pm #450702
The thing is that you have enabled the “Hide to price” functionality which is not compatible with that third-party plugin so I suggest you disable it via Theme Settings -> Shop -> Variable products -> disable that option in the “Price” section.
Kind RegardsMarch 16, 2023 at 4:33 am #451556
Great, thanks very much 🙂March 16, 2023 at 5:02 am #451566
Which third party plugin are you referring to? “Woocommerce All products for Subscriptions” is a Woocommerce plugin. I just tried using “Woocommerce product bundles” (Woocommerce plugin) instead of mix and match and the same problem exists?March 16, 2023 at 11:35 am #451645
Plugin that added an additional text to the price. The thing is that the “Hide to price” option right now is not compatible with such additional text near the price and right now it cannot be fixed, unfortunately.
I sincerely appreciate your understanding in this matter. Please feel free to reach out to me if you have any further questions.
Kind RegardsMarch 17, 2023 at 2:09 am #451870
Ok, one more question. Why does it work using Storefront theme and not Woodmart? I would have thought the shop would be the one area where the differences between themes would be mostly cosmetic?
Cheers.March 17, 2023 at 11:06 am #452007
The “Hide to price” option is related only to our theme, therefore, it is not working on the Storefront theme, as a result, you do not see the issue there.
In the meantime, feel free to ask me any questions you may have.
Tagged: price, Subscription
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