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Checkout 404 error & everything is out of place

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #586999

    anneberghorst11
    Participant

    Hi , I’m totally new to this.

    i am trying to make my own webshop. Everything worked this morning but then i changed something and everything is out of place and if i order anything the check out gives a 404 error. could you please help me fix this again? i don’t know what to do..

    Anne

    #587000

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #587008

    anneberghorst11
    Participant

    ok , i disabled the other plug ins. I am totally new to this so i’m sorry if i dont understand right away.

    And my shop page is looking weird, everything is moved. The text is going tru the header.
    How can i delete the text going tru the header. its about the ‘Gepersonaliseerde cadeaus’Hangers’Herinneringsboxen etc. that line of text i want to delete.
    and the products are way to low on the page.

    Thank you ,
    Anne

    #587020

    Artem Temos
    Keymaster

    We see that your shop page is made with Elementor custom layout and looks exactly as you configured it. You can try to disable it in Dashboard -> WoodMart -> Layouts -> Product archive layout.

    As for the header, try to disable our Overlap option to make it look correct https://xtemos.com/docs-topic/how-to-enable-header-overlap/

    #587022

    Artem Temos
    Keymaster

    Also, we see that you have large padding for all containers on your website as shown on the screenshot https://gyazo.com/66413d86e682f27e1c8a338d746f9e30
    Try to clear it in Elementor -> Site settings -> Layout.

    #587049

    anneberghorst11
    Participant

    thank you it looks better now!

    how about the Checkout page. I get the 404 error ´not found´ can you help me with that?

    #587073

    Artem Temos
    Keymaster

    It looks like you have removed your checkout page. Check this in Dashboard -> Pages and ensure the page is still there.

    #587082

    anneberghorst11
    Participant

    Thanks, it was indeed deleted, i dont know how but i must have clicked something. Thank you for your help! It is fixed now and i can move on with making the webshop.
    Have a nice day!

    #587084

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 9 posts - 1 through 9 (of 9 total)

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